Shipping policy

Shipping Policy

At vapeordersgnow.com, we are committed to providing reliable and efficient delivery services across Singapore. We offer flexible delivery windows to ensure your order arrives at your convenience.

1. Scheduled Delivery Time Slots

To better serve your schedule, we provide three daily delivery windows. Please select your preferred slot when finalizing your order:

  • Slot 1: 1:00 PM – 3:00 PM

  • Slot 2: 6:00 PM – 9:00 PM

  • Slot 3: 8:00 PM – 12:00 AM (Midnight)

2. Delivery Fees & Free Shipping

We offer complimentary shipping for bulk orders to provide you with the best value:

  • Orders $220 and Above: You are eligible for FREE Standard Delivery.

  • Orders Below $220: A standard delivery fee applies. Please consult your WhatsApp customer service representative for the exact rate based on your specific location in Singapore.

3. Coordinating Your Delivery

To ensure the fastest dispatch and smooth coordination with our couriers:

  • Confirmation: Please confirm your chosen time slot with the same representative you placed your order with on WhatsApp.

  • Efficiency: Direct communication via WhatsApp allows our logistics team to prioritize your parcel and minimize delays.

4. Real-Time Support & Tracking

We understand that timing is crucial. For live updates or urgent address changes:

  • WhatsApp Support: Please reach out directly via wa.link/mvapesg.

  • Note: We do not recommend email for delivery-related matters, as it may delay our response time. Our WhatsApp team is available for much faster resolution.